Our Promise

We asked our customer what they wanted from their cleaning company, and the overwhelming response was that our customers want their cleaning company to be there when they say they will. They also wanted their cleaning company to do what they said they would, and clean! And finally they wanted to pay a fair price for doing so.

On from that we developed the SmartaClean promise…

Promise one …RELIABILITY

We promise to be there when we say we will.

If we miss a clean, we will come and take care of it straight away and it won’t cost you a penny! We don’t want to ever let our customers down, so should that ever happen we will come and provide that clean for free.

Promise two …QUALITY

We promise we will always clean to the same high standards, from the first clean to the very last clean (should that day ever come).

And if the standards do ever drop, we will come back and put it right straight away (at no additional cost of course), that way you can be sure you will never be disappointed with the service you get from Smartaclean.

Promise three …PRICE

We promise to charge a fair price for a job well done.

We don’t try to squeeze every last penny out of every customer on every job, we simply charge a fair price for our hard work and dedication, a price that allows us to deliver a fantastic service that you will love and still allows us to run a profitable business (that way we can keep providing you with a fantastic service year after year).


In addition to the Smartaclean promise, you will also get to deal with staff that genuinely wants to provide you with the best possible service. Should anything ever go wrong we will do our best to get it resolved with minimal fuss and impact on you.

We can’t think of anymore a cleaning business could reasonably offer its customers to help provide a better or more complete service, but if you can we would love to hear it! As we want to be the best and are always looking to improve, so if there is something you want that we aren’t providing, simply let us know and we will do our best to accommodate – info@smartaclean.co.uk

However, if you are ready for a cleaning service that actually delivers on its promises call today to arrange a free, no obligation quote – 01332 416 496.